I just got off the phone with the third order for a San Francisco Chef this month. “There are a lot of strange people out there,” I ventured. Good chefs are in short supply right now. I knew my new client would agree, as that is why she called.
“We’ve seen a lot of them these past few weeks,” she replied. I added, “..and I’ve experienced quite a few who don’t turn up for their interviews.”
So has she. We pondered the possibility of a web site listing no-shows, so other restaurants would not waste their time, but we rejected the idea as attorney fodder. It’s not necessary, anyway. The word gets out. We (the people who hire people and those who deal with them) are a very small and tight community, and there is no law on earth which prevents us from sharing no shows. You wouldn’t know we did, anyway.
Interview stand-ups show us all a lack of respect which engenders not a little anger. Imagine the owner waiting for you, when he would rather be picking up the replacement fuse for the hood or slipping in a meeting with his accountant. Imagine her seething because this was her only half day off this week, and she spent waiting on a troglodyte sous chef with the manners of a wart hog.
In case you haven’t figured it out, I am trying to tell you something here. It’s short, sweet and easy to understand:
IF YOU MAKE AN INTERVIEW, KEEP IT.
How easy is that, I ask you?
Realized with horror it was already Wednesday, and you thought it was Tuesday all day? Call and apologize, They might not want to hire you anyway if you can’t keep your dates straight, but they won’t be talking about you at the next gathering of the tribes.
Let me make this clear: We talk. People call me and ask (which they should not, but they do), Do you know anything about this guy Bob Jones? Generally I can’t tell them, but if he missed an interview I set up, I will. I won’t say “don’t hire him”. It probably goes something like, I was dealing with him and he gave all the right answers and looked good on the phone, but he was a no show. “ It may not stop them from hiring him, but it won’t help.
So what’s a guy/woman to do, if you have two things going on at once and one seems more important?
Well, first have the decency and courage to tell the second interview that you have a commitment, but would love to talk to them. If they want someone who doesn’t keep his commitments, then they really aren’t people you should be working for. Really? Yes, Really. Decency is something you look for in management staff, and not showing up for an engagement is indecent. People who expect you to be indecent to someone else will in all probability be indecent to you. Fact.
“It’s not important because a recruiter arranged it, and I don’t feel responsible to them.” But you expect them to work for you for free, so you just hang them out. You have just insulted two people, not one, and we will talk about it loudly, preferably at the next restaurant owners’ gathering. You are not to be saved. Go jump off something high.
What about getting called to work or waking up with a hangover or the husband/wife can’t take the tot to pre school? Easy: Get a number where you can reach them is something really, really unexpected happens and call as far in advance as you can and leave a message. Don’t wait until you are over the flu, because that is a clear message that you will not be showing up for work without an alert. (We assume no shows have no compunctions to fulfill their commitments once they are hired. Not a great leap of logic, that).
You decided you really shouldn’t have made to appointment, because you didn’t want the job in the first place? Have mercy, what kind of self serving, beer brained, fool savage are you? You have two options: 1) Call ahead and explain that you have changed your mind or lie about something. It’s an exercise in social courage. It will do you good. Or: 2) Go anyway, hear what they have to say, then decline politely. The advantage of plan B is that you meet someone you may want to work with in the future (It happens a lot) and you may just find out that there are truly exciting aspects to the job.
And what about forgetting the appointment all together? What are you , a space cadet? Have you not heard of online calendars? Ones you can put on your cell phone and your computer? The year is 2013 and we have ways to deal with things like that. We also have Post-it notes you can put on your refrigerator, in case you lose your phone (how often have I heard that one.)
And really, if you do space the meeting, you will do a lot better to call and apologize.
There is no excuse – Really ZERO – for skipping an interview or missing one and not apologizing. It wastes people’s time, it makes you look like the jerk you probably really are, and it gets the word out to other people.
In the triage of your busy life appointments for interviews should be at the top, prioritized right after rushing to the hospital for the birth of the baby but before your salmon order. You are a grown up now. Act like one.